Wednesday

Business Talk: Workplace Expectations


Workplace expectations is one of my favorite topics. You cannot assume that employees will know what to do, when to do it, and how to do it. As a manager, supervisor, or business owner you have to communicate clear expectations to your employees and subordinates. As a supervisor I sit down with my subordinates and go over my expectations as well as provide them with their full job descriptions and duties. As an employee if I go into a new workplace environment and my manager or supervisor does not offer me a feedback session within 30 days to go over their expectations, then I take it upon myself to request one. I want to do my best and put my best foot forward, however I cannot do that without workplace expectations being properly communicated. Just as what I may consider to be my best work may not be the same in my supervisor’s eyes.

"Perfection is not attainable, but if we chase perfection we can catch excellence" (Vince Lombardi) 

A few expectations that are important to me within my workplace:
1. Effective Communication
2. Effective Leadership
3. Effective Time Management
4. Respectful Environment
5. Professional Environment
6. Professional Development
Each of these expectations are important for my position as a supervisor because without these expectations I cannot run my office smoothly and extend quality customer service to those I service. These are expectations I must follow and set the example for my subordinates. If I run my office without operating within these expectations then my subordinates could possibly get the impression that the above is not important. I communicate these expectations through initial feedback sessions which are conducted within 30 days of hiring. I also provide mid-term feedbacks and yearly evaluations. The evaluation process allows subordinates to see how well (or not so well) they performed within the last year. We discuss new professional goals and collectively come up with a plan on how to successfully accomplish each goal.
How do you know what is expect of you at work?
What expectations are important to you in your current position?
What are some ways you communicate your expectations within your workplace? 

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